Privacy Policy

At Al-Barka Halali Meats ("we", "us", or "our"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website halalimeatltd.com (the "Site") or use our services.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: Process quote requests, respond to inquiries, provide customer support
• Business Operations: Maintain and improve our website, analyze usage patterns
• Communications: Send service-related updates, quote confirmations, and responses to your messages
• Marketing: With your consent, send promotional materials and company updates (you can opt-out anytime)
• Legal Compliance: Comply with applicable laws and regulations
• Security: Protect against fraud, unauthorized access, and security threats

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your information includes:

• Consent: You have given clear consent for us to process your data for specific purposes
• Contract: Processing is necessary to fulfill our contractual obligations to you
• Legal Obligations: Processing is necessary to comply with the law
• Legitimate Interests: Processing is in our legitimate business interests, provided your rights are not overridden

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Cloud hosting (Vercel), database services (MongoDB Atlas), email services, file storage (Cloudinary)
• Business Partners: Shipping and logistics companies for order fulfillment
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are required to maintain the confidentiality and security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for authentication and site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality. Our cookie consent banner allows you to accept or decline non-essential cookies.

6. Data Security

We implement industry-standard security measures to protect your information:

• HTTPS encryption for all data transmission
• Password hashing and encryption for account security
• Secure cloud infrastructure with access controls
• Regular security audits and updates
• Rate limiting to prevent abuse

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information only for as long as necessary:

• Quote Requests: Retained for 2 years or until you request deletion
• Contact Messages: Retained for 1 year or until resolved
• Account Data: Retained until account deletion is requested
• Analytics Data: Aggregated and anonymized data retained indefinitely

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request limitation of processing in certain circumstances
• Data Portability: Receive your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details in the "Contact Us" section below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States and European Union. These countries may have data protection laws different from your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top
• Sending you an email notification (for significant changes)

Your continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: